About ICU-USA
This website is provided by ICU-USA, Inc. Our mission is to improve communication and understanding in the emotionally-charged environment of critical care.
Someone you care about is now in the ICU. An accident, operation or serious illness has created a need for specialized care.
We know you are concerned and hope for the best, but the outcome may be uncertain; worry, anxiety and fear may be your strongest emotions. Perhaps this experience is not new to you and you have some idea of what to expect.
In either case, you are visiting the ICU because you care and want to help in any way you can. Whether your presence is for moral support or you are responsible for treatment decisions about the patient, you want to help anyway you can.
ICU-USA assists you by explaining ICU-related medical conditions, drugs, procedures, equipment and supplies - virtually all aspects of the ICU environment. With this knowledge, you will be more comfortable speaking with the doctors and nurses.
Because we are doctors and nurses ourselves, we respect the doctor/nurse-patient relationship. We help improve that relationship.
Our service is divided into two major parts:
ICU portion
of the web site
After-the-ICU
portion of the web site
Based on decades of experience working with families and friends of ICU patients, we have anticipated most of your needs and questions. We realize that you probably have no formal medical background. Therefore, all content is written in plain, understandable English. ICU-USA Inc. Online Business Brochure
The Problem
Physicians and nurses spend inadequate time communicating with patients and their families. Unanswered questions lead to a lack of understanding about the patient's condition and treatments. The results are reduced patient and family satisfaction with medical care and, often, increased costs.
The Solution
Improve communication between clinicians, patients and their families.
Our solution, developed by leading clinicians, is licensed to hospitals for a three-year renewable term. It utilizes onsite development of hospital clinical staff and placement of computerized kiosks in public areas of the facility.
Components of the programs include:
Individualized onsite education for hospital staff
Internet
portals to medical information written for the layman, including links to appropriate websites.
Additional components, such as hospital surveys, feedback, and user activity reports are provided to help the hospital document patient and family education for quality improvement activities and external audiences (e.g. JCAHO).
The Result
Patients and their families are better educated, more involved in treatment decisions and realize improved satisfaction with the care received. The hospital achieves improved efficiencies and significant savings through better matching treatments with patient goals. These savings to the hospital are most prominent in the highest resource consuming patients (outliers).
The Company
ICU-USA, Inc. ("ICU-USA" or "the Company"), located in St. Louis, MO, was established in 1999 to develop and operate a consumer-oriented medical information and education program based on computerized, Internet-based kiosks located in hospitals and educational services provided to hospital staff.
After extensive testing the Company now licenses the program to medical facilities. Ongoing product development, financing, and marketing activities are being pursued to realize the growth potential for ICU-USA's products and services.
Products and Services
As to the Internet portal components, the prototype Website, ICU-USA, based on the core competencies of the founders, is directed at the general ICU environment. It will be offered in slightly varying versions for specialized ICUs, such as post-anesthesia care unit (PACU), pediatric ICU, and cardiac ICU. MedCenter-USA, has already been customized for other specialized areas of medical care, such as the emergency room, neurology, obstetrics, pediatrics, etc.
Operations
The Company has assembled a team of strategic partners consisting of:
a web design and hosting firm, which also provides technical support services nationwide;
clinical staff of nationally recognized experts in critical care
This structure provides the Company with the ability to offer an unparalleled program to hospitals at affordable prices and quickly respond to evolving market dynamics and industry developments.
Management
The clinical founders/principals of ICU-USA are accomplished ICU professionals with national recognition for their collective 60+ years of critical care experience and leadership. Dr. Robert Taylor brings more than 25 years of experience and provides the medical leadership for the program. Dr. Taylor is author of several prestigious textbooks about critical care and is past President of the Society of Critical Care Medicine. Thomas Ahrens, DNS RN CCRN CS brings 25 years of critical care experience and the nursing vision to the program. Dr. Ahrens is an award- winning author and is nationally known in acute and critical care nursing.